cdajl Privacy Policy â How We Protect Your Data
Your privacy matters to us. This policy explains exactly what personal data cdajl collects, why we collect it, how it is stored, and the rights you hold as a registered player.
Privacy at a Glance
1. Introduction
cdajl ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. This policy applies to all users of the cdajl website and platform accessible at cdajl.org, including all players registered from Bangladesh.
Please read this policy carefully to understand our views and practices regarding your personal data and how we treat it. By registering an account or continuing to use cdajl, you acknowledge that you have read and understood this Privacy Policy. If you disagree with any part of this policy, you should discontinue use of the cdajl platform and contact us to close your account.
2. Information We Collect
cdajl collects personal data through a number of channels: directly from you during registration and account use, automatically through your use of the platform, and occasionally from third-party service providers. The categories of data we collect include:
- Identity data: your full name, date of birth, and a copy of an identity document if KYC verification is requested.
- Contact data: your Bangladesh mobile phone number and, if provided, an email address. These are used for account verification, support communications, and optional promotional messages.
- Financial data: records of deposits and withdrawals including the mobile financial service account (bKash, Nagad, Rocket, or Upay number) used for transactions. cdajl does not store full bKash or Nagad PIN codes.
- Technical data: your IP address, browser type and version, device type, operating system, and session activity logs. This data is collected automatically when you access cdajl and is used for security monitoring and platform optimisation.
- Usage data: game history, betting activity, session duration, login timestamps, and responsible gaming tool settings (such as deposit limits you have set). This data helps us personalise your experience and identify potential problem gambling behaviour early.
We collect only the minimum data necessary to provide our services. We do not collect sensitive categories of personal data such as biometric data, health records, or political opinions.
3. How We Use Your Information
cdajl uses the personal data we collect for the following purposes:
- Account administration: to register your account, verify your identity, process deposits and withdrawals, and provide customer support.
- Service delivery: to provide access to casino games, sports betting markets, and all other features of the cdajl platform.
- Security and fraud prevention: to monitor for suspicious activity, detect and prevent fraud, investigate prohibited conduct, and comply with anti-money laundering obligations.
- Responsible gaming: to monitor playing patterns and intervene where data suggests a player may be experiencing gambling-related harm. This includes applying deposit limits and triggering self-exclusion where requested.
- Communications: to send you account notifications, security alerts, transaction confirmations, and â where you have opted in â promotional offers and bonus information. You may opt out of marketing messages at any time by contacting support.
- Platform improvement: to analyse usage patterns, fix technical issues, test new features, and improve the overall cdajl user experience for Bangladesh players.
4. Legal Basis for Processing
cdajl processes personal data on the following legal bases:
- Contractual necessity: processing required to fulfil our obligations to you under the cdajl Terms and Conditions, including managing your account and processing transactions.
- Legal obligation: processing required to comply with applicable laws and regulations, including anti-money laundering laws, KYC obligations, and responses to lawful requests from regulatory authorities.
- Legitimate interests: processing for fraud prevention, security monitoring, responsible gaming oversight, and platform improvement â where these interests are not overridden by your rights and freedoms.
- Consent: for marketing communications and optional analytics cookies, where we rely on your explicit consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.
5. Sharing Your Information
cdajl does not sell your personal data. We share personal data only in the following limited circumstances:
- Game and platform providers: we share your account identifier and session data with licensed game providers (including Evolution Gaming, Pragmatic Play, Spribe, and Ezugi) solely to enable game delivery. These providers are bound by strict data processing agreements and may not use your data for their own marketing purposes.
- Payment processors: transaction data is shared with the relevant mobile financial service provider (bKash, Nagad, Rocket, or Upay) solely to process your deposit or withdrawal. cdajl receives only a transaction reference and confirmation status in return.
- Law enforcement and regulators: where we are legally required to do so, we will disclose personal data to law enforcement agencies, financial intelligence units, or regulatory bodies. cdajl will only make such disclosures to the extent required by applicable law and will endeavour to notify you where permitted.
- Business transfers: in the event of a merger, acquisition, or sale of all or part of cdajl's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and the Privacy Policy of the acquiring entity before the transfer takes effect.
We require all third parties who process personal data on our behalf to respect data security and to treat your information in accordance with applicable law. Third parties are not permitted to use your personal data for their own purposes.
6. Payment Data and Financial Privacy
cdajl takes the privacy of financial data with particular seriousness. When you make a deposit or request a withdrawal via bKash, Nagad, Rocket, or Upay, the transaction is initiated through the payment provider's own secure interface. cdajl receives only the transaction reference number, the BDT amount, and a success or failure confirmation. We do not receive, process, or store your full bKash PIN, Nagad PIN, mobile banking password, or any other authentication credential associated with your mobile financial service account.
Transaction records are retained by cdajl for a minimum of five years in accordance with anti-money laundering and financial record-keeping requirements. These records are stored in encrypted form and are accessible only to authorised cdajl compliance and finance personnel.
7. Cookies and Tracking Technologies
cdajl uses cookies and similar tracking technologies on its platform. Cookies are small text files placed on your device that help the platform remember your preferences and session state. We use three categories of cookies:
- Essential cookies: required for the platform to function correctly. These include session authentication cookies that keep you logged in and security tokens that protect your account from CSRF attacks. These cookies cannot be disabled without breaking core platform functionality.
- Analytics cookies: used to measure how players interact with the cdajl platform â including which pages are visited most frequently, how long sessions last, and where players encounter errors. This data is aggregated and anonymised before analysis. Analytics cookies are optional.
- Preference cookies: used to remember your language preference, display settings, and responsible gaming configurations between sessions. These cookies improve your experience but are not strictly necessary.
You can control non-essential cookies through your browser settings. Most modern browsers allow you to block, delete, or restrict cookies on a per-site basis. Blocking essential cookies will impair your ability to use cdajl. For guidance on managing cookies in your browser, refer to your browser's help documentation.
8. Data Retention
cdajl retains your personal data for as long as your account remains active and for a period thereafter as required by law or legitimate operational needs. The following retention periods apply: account data and KYC documents are retained for a minimum of five years after account closure; transaction records are retained for a minimum of five years; technical logs are retained for up to 12 months; marketing preference data is deleted within 30 days of opt-out.
When retention periods expire, cdajl securely destroys or anonymises personal data so that it can no longer be linked to you as an individual. Where cdajl anonymises data for analytical purposes, we may retain and use this anonymised data indefinitely without further notice.
9. Your Privacy Rights
As a registered player at cdajl, you hold the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected] with the subject line "Privacy Request":
- Right of access: you may request a copy of all personal data cdajl holds about you, free of charge, within 30 days of your request.
- Right of rectification: if any personal data we hold about you is inaccurate or incomplete, you may ask us to correct it at any time.
- Right of erasure: you may request that cdajl delete your personal data where it is no longer necessary for the purposes for which it was collected, subject to cdajl's legal retention obligations.
- Right to object: you may object to cdajl processing your data on the basis of legitimate interests, including profiling for direct marketing purposes. Where you object to marketing processing, we will cease immediately.
- Right to restrict processing: in certain circumstances, you may ask cdajl to restrict the processing of your data â for example, while a rectification request is being investigated.
cdajl will respond to all privacy rights requests within 30 days. In complex cases we may extend this by a further 30 days, in which case we will notify you of the extension and the reason for it. There is no charge for exercising your privacy rights.
10. Security Measures
cdajl employs a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include 256-bit SSL/TLS encryption for all data in transit, encrypted storage for sensitive data at rest, role-based access controls limiting which personnel can view player data, regular security audits and vulnerability assessments, and two-factor authentication options for player accounts.
While cdajl takes all reasonable steps to protect your data, no internet-based platform can guarantee absolute security. If you become aware of any unauthorised access to your account or any security vulnerability in the cdajl platform, please report it immediately to [email protected]. We take all security reports seriously and will investigate and respond promptly.
11. Children's Privacy
cdajl is strictly an adults-only platform. We do not knowingly collect personal data from any person under the age of 21. If you are a parent or guardian and believe that a minor has registered an account at cdajl or provided us with personal data, please contact us immediately at [email protected]. We will promptly investigate, close the account, and delete all associated personal data upon confirmation.
12. Changes to This Privacy Policy
cdajl may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make material changes, we will update the "Last updated" date at the top of this page and, where the changes are significant, notify registered players via their contact details on file. We encourage you to review this Privacy Policy periodically. Your continued use of cdajl following any update constitutes acceptance of the revised policy.
13. Contact Us
If you have any questions about this Privacy Policy, wish to exercise your data rights, or want to raise a privacy concern, please contact the cdajl privacy team. We aim to respond to all privacy-related enquiries within 30 days.
Email: [email protected] (plain text only â not a clickable link)
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